Agency Services
Pay for goods and services abroad through an agent
We help businesses pay foreign supplier invoices for goods, services, subscriptions, software licenses, digital services, delivery and fulfillment. The work is based on an agency agreement, document review and an agent report.

When we can help
The agency model is suitable for companies that need to document and transparently pay a foreign supplier when a direct payment is difficult, requires additional operational support or must be formalized through a clear contractual framework.
Invoice payments
Payment of foreign supplier invoices for goods, services, software, subscriptions and services.
Purchasing goods abroad
Payment support for goods from foreign suppliers based on client documents.
Digital services and licenses
Payment for software licenses, SaaS services, subscriptions, digital content and access to online services.
Travel, delivery, fulfillment
Payment for delivery, fulfillment, bookings, service expenses and other permitted commercial costs.
Document support
Agency agreement, client instruction, supplier invoice, execution confirmation and agent report.
Individual terms
Fees, timing, payment route and document list are determined after request review.
How an agency payment is processed
Each payment goes through an agreement, client instruction and document review. This makes the process clear for the client, the bank and the supplier.
Application
The client submits a request and describes what needs to be paid.
Invoice
The client provides an invoice, bill, order or other foreign supplier document.
Review
WHITECAPITAL reviews the supplier, goods or services, amount, payment purpose and applicable restrictions.
Agreement
The parties sign an agency agreement and approve the client instruction.
Ruble invoice
WHITECAPITAL issues a ruble invoice to the client under the agreed terms.
Instruction execution
After receipt of funds, WHITECAPITAL executes the instruction under the agreed model.
Agent report
The client receives the agent report and supporting documents for the executed instruction.
What can be paid through WHITECAPITAL
- goods from foreign suppliers
- services of foreign companies
- software licenses
- SaaS services
- subscriptions
- digital content
- access to online services
- delivery and fulfillment
- service and consulting expenses
- other permitted commercial expenses
Each request is reviewed individually. WHITECAPITAL does not execute instructions without economic purpose, without supporting documents or for prohibited business categories.
What is not accepted for execution
WHITECAPITAL does not work with operations that create unacceptable legal, sanctions, AML/CFT, fraud or reputational risk.
- anonymous transfers
- transactions without an underlying transaction
- crypto exchange and tokens
- investment schemes
- gambling / betting
- adult
- drugs
- weapons
- counterfeit goods
- malware
- stolen data
- phishing
- unlicensed financial services
- operations related to fraud, money laundering or terrorist financing
Fees and timing are calculated individually
The cost of agency support depends on supplier country, invoice currency, amount, category of goods or services, urgency, document package and compliance review results.

Fee
Calculated individually after invoice and payment route analysis.
Timing
Depends on country, currency, supplier bank, documents and reviews.
Documents
Each instruction has a contractual and reporting basis: agency agreement, client instruction, invoice and agent report.
Personal payment support
After submitting a request, the client receives personal support. A manager clarifies documents, agrees terms, provides status updates on review, receipt of funds, execution of the instruction and preparation of the agent report.

Instruction status
Application received
Documents under review
Terms agreed
Invoice issued
Funds received
Instruction executed
Agent report prepared
Agency model documents
Agency payments are documented. Before execution, the client provides documents for the underlying transaction, and after execution receives an agent report.
Agency Terms
Terms for agency services related to execution of client instructions for payment of goods and services from foreign suppliers.
Agency Agreement
WHITECAPITAL agency agreement for arranging payments for goods, services and other permitted commercial purchases from foreign suppliers.
Client Payment Instruction
Client instruction form covering supplier details, bank details, payment basis, amount, agency fee and supporting documents.
Bilateral Addendum to a Foreign Trade Contract
Template bilateral agreement between buyer and seller allowing payment through WHITECAPITAL or another engaged third party.
Tripartite Addendum to a Foreign Trade Contract
Template tripartite agreement between buyer, seller and WHITECAPITAL for payment through a third party or agent.
Agent Act and Report on Instruction Execution
Agent act and report template covering funds received, instruction execution, fees, expenses and supporting documents.
Required Documents For Agency Services
List of documents required for review and execution of an agency instruction.
Agency Payment Workflow
Step-by-step description of the agency model, from client request to the agent report.
Why WHITECAPITAL
Clear agency model
The work is based on an agreement, client instruction and agent report.
Documents for bank and accounting
A document base is formed for each instruction.
Review before execution
We analyze the supplier, goods or services, payment purpose and risks.
Individual terms
The route, fee and timing depend on the specific request.
Operational support
A manager supports the client from application to agent report.
Two directions in one infrastructure
WHITECAPITAL also develops payment infrastructure for accepting ruble payments for international business.
Frequently asked questions
Can any invoice be paid?
No. Each invoice is reviewed. WHITECAPITAL does not execute instructions for prohibited categories, without supporting documents or without a clear economic purpose.
What documents are needed to start?
Usually client registration details, an agency agreement, client instruction, supplier invoice or bill, description of goods or services and supplier details are required.
How is the fee determined?
The fee is calculated individually and depends on the amount, currency, supplier country, category of goods or services, timing and review results.
Can digital services be paid?
Yes, if they are permitted digital goods, software licenses, subscriptions, SaaS services or access to online services. WHITECAPITAL does not provide crypto exchange services and does not work with tokens or investment instruments.
What does the client receive after execution?
The client receives an agent report and supporting documents provided by the agreement and the specific instruction.
Need to pay a foreign supplier?
Submit a request. We will review the invoice, clarify the details, calculate the terms and propose a possible procedure for executing the instruction.